FREQUENTLY ASKED QUESTIONS- (FAQs)

What is homecare?

​Home care is non-medical services provided in your home to help maximize your independence, including help with personal care or activities of daily living. VNS Caregivers assist individuals of all ages who are recuperating at home after illness or hospitalization and help older adults manage daily life. Our home care services are flexible and responsive to your needs.

What Areas do you provide services  i.e your coverage areas?

​We provide services in the New Haven County towns of Ansonia, Beacon Falls, Bethany, Branford, Bridgeport, Cheshire, Derby, East Haven, Guilford, Hamden, Madison, Meriden, Middlebury, Milford, Naugatuck, New Haven ,North Branford, North Haven, Orange, Oxford ,Prospect, Seymour, Shelton, Southbury, Stratford, Wallingford, Waterbury, West Haven, Wolcott and Woodbridge.

Contact us today at 203-298-4867 for a free consultation Or Complete our online signup form.

​What types of services do you provide? 

​We provide non-medical in-home care and companion services such as:
​Companion Services, click here to learn more
Homemaker Services,click here to learn more....
Personal Care Services, click here to learn more
Caregiver Respite Services, click here to learn more
Live-In Companion Services,  click here to learn more
Specialty Care Services,  click here to learn more

​How much does home care cost?

​The cost of hiring a caregiver will depend on the type of assistance you need. Home care services can be provided on a minimum of 3 hours to 24 hours a day to a couple of days/weeks—or on a live-in basis. Depending upon your needs, home care is often the least expensive approach when compared to assisted living or nursing home costs. Our fees are competitive with other full-service home care agencies. We accept checks, Credit and debit cards, cash etc. Please contact us so we can learn more about your needs and how to help you.

​Who exactly do you serve?

​We serve Senior adults , Persons with disabilities, Persons recovering from illness or surgeries, the elderly; the housebound; those with chronic illnesses; those with terminal illness; those who are mentally or emotionally handicapped; family caregivers; accident victims; those requiring guidance with life skills; those seeking assistance with outdoor maintenance; those requiring transportation and errand running; and, those who require social outings . 

VNS Caregivers Inc is committed to providing the highest quality of service for all seniors regardless of race, ethnicity, sex, religion, national origin, mental or physical disability, sexual orientation, gender, gender-orientation, ancestry, marital status, or other protected status.
 

​Who can benefit from home care?

​Home care is useful to individuals who feel they need some assistance with activities of daily living. For example, if you have difficulty shopping and preparing your own meals or bathing independently, you may benefit from the services of a caregiver who can assist with these tasks. Your family members, friends, and others may also benefit from home care, because it can provide respite from caregiving as well as the reassurance that their loved one's needs are being met even when they cannot provide the care themselves.

​When are you available?

​We are available Monday-Friday from 9am-5pm and available 7 days a week 24 hours a day on call.We are available whether you need regular weekly visits, or if you only need a little help on occasion. We provide affordable services for 3 hours minimum up to 24 hours or more days or weeks.

​What do your services cost?

Each case is different. We talk with you about your needs and then develop a care plan that fits and works for you. Depending on what you would like, cost could be various. Please contact us, and we can discuss costs pertaining to your specific needs.
​Our telephone number is 203-298-4867

​Is there a cost for the initial interview?

​ No, there is no cost for an initial interview. Do plan to spend some time with us, however, as you explain your needs and wants, and we explain how we will make that it happen.

Does having homecare result in a loss of independence?

No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.

Are vns caregivers insured and verified

All VNS Caregivers are insured,bonded, trained and verified.
In addition, every VNS Caregiver  is screened thoroughly in the following areas:

• Criminal background check. Background checks, including fingerprinting, are completed to screen for felonies, misdemeanors, violations, outstanding warrants and criminal time served. VNS Caregiver looks as far back into an individual’s history as possible.
• Social Security check. This check includes all counties in which the candidate has lived or worked.
• Personal references
• Work references
• Employee health check. Candidates undergo a drug screening, physical examination, and immunization update.
• Proof of address
• I – 9 verification
• E-Verified
• Interview, skills assessment, and entry-level tests, including reading and writing

All candidates must pass the above criteria and complete our rigorous training program.

HOW DO I GET STARTED WITH HOME CARE SERVICES

​1.You can call, email, fax or complete our online form below and one of our friendly team will contact and discuss the setup process.
2. Request a home visit where we will provide you with a free, no obligation assessment and service and agreement is agreed and signed.
3. Once agreed and signed  we will setup your care package and introduce you to your Care Worker.

how does vns caregiver attract the best caregiver?

Our guiding principle is that ‘We will not refer a caregiver into your home that we would not welcome into our own home.’ Similar to any working professional, caregivers are attracted to organizations that have trust, compassion, stability, and hope. 

what if we don't like our caregiver?

​Contact us and we’ll refer another caregiver quickly at no additional referral cost.